You can contact us with the problem you are having and we will investigate.
Stripe Online Payments
Sellingantiques have now partnered with Stripe card processing to give you a seamless purchase experience of antiques on sellingantiques.
Millions of companies of all sizes use Stripe online to accept payments and is the worlds No.1 payment gateway.
So how does it work: Look for the button in the antique details page to instantly purchase antiques from dealers who have activated Stripe online payments.
You can now easily filter and show antiques that only have this option enabled.
Using this button notifies us immediately that you have purchased this item. Once you have made the payment we will instantly mark it as sold to ensure that no one else can buy it.
Discounts can also be made available.
We are always improving the purchase experience for both buyer and seller and more and more dealers are enabling this option each week.
Our terms and conditions for purchases can be found under the 'Terms' tab on our website: www.sturmansantiques.co.uk
MAINLAND UK SHIPPING
We offer a professional fully insured delivery service for larger items. Please contact us with your postcode for a door-to-door delivery quote for a specific item.
For clocks and barometers bought from us, we also offer a setting up service by our trained personnel (local deliveries only).
Smaller items are shipped by Royal Mail Special Delivery, which includes insurance for the item whilst in transit and a guaranteed tracked delivery.
Packing and postage charges for mainland UK are shown for most items on this website. Where an item is large or requires specialist delivery, please contact us with your postcode for a specific door-to-door delivery quote.
EUROPE AND WORLDWIDE
Through our trusted international shippers we will source the most competitive quote for delivery to your door. All items are wrapped and packed by the specialist shippers.
We are happy to make initial arrangements for worldwide shipments on your behalf. However, please note that the shipping payment is made by you the customer directly with the shippers. The shipping contract is therefore between you the customer and the shippers (not Sturmans Antiques). We therefore recommend that customers obtain adequate insurance for each item prior to shipment, to cover them in the event of any loss or damage in transit.
Please be aware that it is the customers responsibility to check with the shipping agent and/or relevant customs office regarding any import duties that may be due.
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