You can contact us with the problem you are having and we will investigate.
Stripe Online Payments
Sellingantiques have now partnered with Stripe card processing to give you a seamless purchase experience of antiques on sellingantiques.
Millions of companies of all sizes use Stripe online to accept payments and is the worlds No.1 payment gateway.
So how does it work: Look for the button in the antique details page to instantly purchase antiques from dealers who have activated Stripe online payments.
You can now easily filter and show antiques that only have this option enabled.
Using this button notifies us immediately that you have purchased this item. Once you have made the payment we will instantly mark it as sold to ensure that no one else can buy it.
Discounts can also be made available.
We are always improving the purchase experience for both buyer and seller and more and more dealers are enabling this option each week.
The Vintage Wrist Watch Company Customer Information
ALL PRICES INCLUDE UK POSTAGE (excluding Northern Ireland).
Please contact us for international shipping prices.
Due to changes in EU regulations, including Northern Ireland, we no longer ship to these destinations.
For other countries, The Vintage Wrist Watch Company operates on a Delivery Duty Unpaid (DDU) basis which means that the international buyer is responsible for any import duties, taxes & customs which may be necessary to release an order from international customs. Tax and import duty varies from country to country so we recommend you check with your local tax office to see if any fees will be payable. If the customer refuses to pay any duty and customs charges and the parcel is returned to sender all shipping and associated charges will be deducted from any refund.
Due to Customs regulations, we are unable to send watches / precious metals to certain countries. If you are unsure about your country’s regulations, please contact us and we can check for you. Any orders from prohibited countries will be refunded, less any Paypal fees which are non-refundable.
All of our watches are checked over before listing, and are also checked for accuracy which is usually within around +/- two to three minutes over 24 hours (unless otherwise stated), which is considered respectable for a vintage watch.
We are a VAT registered company and all purchases are covered by Consumer Regulations.
Credit / debit card purchases can be made over the telephone on 01386 750238 or you can proceed via the 'Purchase Antique' button on each listing page. Alternatively, there is a Paypal payment link if you scroll down the page and we also accept bank transfers.
We are an on-line only business and do not have facilities for callers. Our offices are open from Monday to Friday 9am to 5pm.
With regards to appraisals / valuations, we receive a huge number of information requests each day and unfortunately do not have the manpower to deal with them all individually. Our advice would be to contact a local auctioneer for a full appraisal.
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