You can contact us with the problem you are having and we will investigate.
Stripe Online Payments
Sellingantiques have now partnered with Stripe card processing to give you a seamless purchase experience of antiques on sellingantiques.
Millions of companies of all sizes use Stripe online to accept payments and is the worlds No.1 payment gateway.
So how does it work: Look for the button in the antique details page to instantly purchase antiques from dealers who have activated Stripe online payments.
You can now easily filter and show antiques that only have this option enabled.
Using this button notifies us immediately that you have purchased this item. Once you have made the payment we will instantly mark it as sold to ensure that no one else can buy it.
Discounts can also be made available.
We are always improving the purchase experience for both buyer and seller and more and more dealers are enabling this option each week.
Cheshire Antiques Consultant Ltd Customer Information
Delivery shipping information
Cheshire Antiques Consultant LTD ship worldwide, using fully insured and online tracked delivery services like DHL, DPD, Parcelforce or Fedex also the British Shop. We offer Free national Delivery to England mainland, Wales mainland & Scottish lowland mainland areas only.
We offer Free UK mainland delivery only, international shipping to USA, Canada, Europe. All other countries rest of the world please get in touch for a shipping quote.
Great care and much time are taken over the safe transportation of the Fine Art & Antique pieces which we sell.
We bespoke pack & wrap extremely carefully, so you can rest assured that your piece will arrive with you in great as described condition.
For larger paintings, antique furniture pieces, and fragile items which can not be sent via the normal postal services, we use professional door-to-door delivery providers, who will always strive to deliver your piece promptly, within approximate. 2-5 working days for the United Kingdom mainland & International delivery between 5-14 working days.
Returns Policy
We offer a 14-day money-back refund policy
(excluding the cost of Postage & Packaging costs & any duties, taxes customs charges paid on buyers behalf or buy the buyer direct ).
CONTACT US:
Please feel free to call us.
We have a friendly & professional team on hand who are here to help you with any queries you may have.
Tel: 07494763382
Outside the UK:
Phone or text: 0044 7494763382
PAYMENT:
Our primary payment method is by (BACS) & International bank wire transfer, we can email you an invoice with our banking details upon request. We no longer accept any Online Card or in person card payments due to payment providers charging us and not returning the processing transaction fee even if an order is fraudulent, cancelled or returned. All Item(s) will need to be settled by bank transfer only. We will email you a proforma invoice with our bank details.
Customs Payment & Brexit
Cheshire Antiques Consultant LTD operates on a Delivery Duty Unpaid (DDU) basis which means that the International buyer is responsible for any import duties, taxes & customs clearance charges and any other customs charges which may be necessary to release an order from international customs.
Following the UK leaving the EU on 1st January 2021 (BREXIT) there have been some changes to customs & duty charges for EU customers. Tax and import duty varies from country to country so we recommend you check with your local tax office to see if any fees will be payable.
If the customer refuses to pay any duty and customs charges and the parcel is returned to sender all shipping charges will be deducted from any refund.
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