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Tara's Hall

Norwich
Norfolk
United Kingdom
Tel:

Int'l Tel:


110 items

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Tara's Hall Customer Information

Please don't hesitate to get in touch if you'd like to discuss anything you see in our collection.

Tara’s Hall Refund and Returns Policy

If you are not completely satisfied with your purchase, we will refund the full amount excluding postage. For this, you will need to notify us within 7 days of receipt via either e-mail or telephone that you would like to return the item. Once we have confirmed receipt of this notification, we will need to receive confirmation that the item has been sent via a tracking reference within 7 days.

Please ensure the item is packaged and addressed correctly and sent via a suitable method. We cannot be held responsible for items that are lost or do not reach us in their original condition. Please do not use paper envelopes as jewelry will tear through these.

We will send the purchase price back to you (minus postage) via the method by which you paid as soon as we have received the item back and we are satisfied that it is in its original condition. It should also include the original box or packaging e.g. velvet bag/box.
The cost of return postage will be at your own expense.
Returns and credits will be processed within 3 days of receipt and inspection of the item. We will confirm receipt of the returned item and completion of the refund via e-mail. Please note that re-sized and sale items are non-refundable.

Shipping Info

UK
Shipping is free for orders over £150 and up to £500. Orders under £150 are subject to a £5 shipping charge. We always ship using Royal Mail Special Delivery. Delivery normally takes place the next working day from the day of shipment. Orders over £500 must be insured and this cost will be paid by the buyer.

International
Shipping is free for orders over £150 and up to £500. Orders under £150 are subject to a £8 shipping charge. Your item will be shipped Royal Mail Tracked & Signed. Orders over £500 must be insured, we are happy to arrange this, but the cost will be paid by the buyer.
If you have a specific need for a package to be with you quickly, please contact us to discuss. Packages will require a signature upon arrival.
Please be aware that additional import, sales or customs taxes may be added according to your country's laws. These costs are your responsibility to investigate and pay. This now also applies to any purchases made in the European Union - please check your national regulations to find out how much import and custom tax you will be subject to.

Worldwide delivery can take up to 4 weeks. Please bear this in mind when making a purchase. We cannot make it go any faster unfortunately!