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William Rand Antiques | Customer Testimonials

Home      Dealer List      William Rand Antiques      Customer Testimonials


I recently purchased online a rare pair of Georgian silver spectacles complete with their original tortoiseshell and silver case. The service and customer care I received from William Rand Antiques was superb. The items were very carefully packed and also arrived very promptly.


G. Johnson, Bristol

I bought, online, a small wine table from William Rand Antiques. I made an enquiry which was promptly answered by Will and I agreed to buy it.

The table arrived at my home in Suffolk 24hours after leaving the Isle of Man, superbly packaged and in perfect condition. I was very pleased with it and it proudly stands in my sitting room here at home.

The service I received was very friendly and professional and when Will learned that my grandfather lost his life on the Ellan Vannin in 1909 he kindly sent me a photograph of theMemorial Stone which stands on the quay in Ramsey from whence the Ellan Vannin left that fateful night. I was very touched by his thoughtfulness.

Their antiques are of high quality and their service second to none.

Priscilla Mann, Suffolk. March 2020

I had an excellent experience with Will from William Rand Antiques. He replied promptly to my e-mails with extra details about the cupboard I purchased, and always in an extremely professional and polite manner. He arranged a very good courier to deliver the cupboard who was equally as polite and professional. I would not hesitate to go back to William Rand Antiques in future.

Mr.P, London

As a professional, when I buy something I am looking for two things - 1. Is the product/service good AND2. Is the customer care/attention also of a high standard? A lot of companies these days don't get or do No.2

In my purchase with William Rand Antiques, they did well on both. Thank you.

Paul, Suffolk

I was looking for an antique spoon by a specific maker and I contacted William Rand Antiques as I had seen similar spoons on their website in the past. Everything ran smoothly. The communication was friendly and professional and the set of spoons arrived in time and well packed-up. The items were beautiful and exactly as described. I highly recommend William Rand Antiques and I will definitely use their services again in the future.

Elizabeth, Greece

I have been very pleased to be a customer of William Rand Antiques. Will has a vast knowledge of his stock and also antiques and collectables generally. His attention to his customer requirements is detailed and he has a good understanding of each persons own preferences. Will is happy to give full details of objects by phone or email and to discuss the options around collections and future purchases.Once an object is purchased the dispatch by Special Delivery post is immediate, giving the customer instant gratification of holding and seeing the new item.Will also keeps in contact with his customers and will often give prior notice of objects of interest being available.

Mrs. M. Janes, Lincolnshire

I am extremely pleased with my furniture purchase from William Rand Antiques. The piece is now in pride of place in my home. Many thanks to Will and Sue for their advice and wonderful service.

RG, Isle of Man

Thrilled to bits with my spoons which arrived in superb condition, beautifully wrapped. Superb, courteous and professional service. I look forward to my next purchase.

JA, Mayfair, London

Having been engaged with the antiques trade in the UK for many years it was exciting to find William Rand Antiques in Ramsey. I have since added to my collection at very reasonable prices and found the quality and condition exceptional. I have found William Rand Antiques to be honest, friendly and helpful and are now my first port of call when buying antiques.

Mr. K. Salmon, Isle of Man

William Rand Antiques has taken the shopping experience in Ramsey to a whole new level. Genuine antiques are tastefully displayed and realistically priced. I have acquired a beautifulVictorian book slide which I am thrilled with. I would be happy to recommend William Rand Antiques.

Miss. C. Parker, Isle of Man

We are absolutely delighted with our antique sliver and furniture purchases from William Rand Antiques, all of which have been superb quality. The service is excellent and we always feel very welcome in the beautifully presented shop.

Mrs. S. Dashfield, Isle of Man

We highly recommend a trip to William Rand Antiques in Ramsey. We have purchased a few items to furnish our new home on the island and can honestly say what a wonderful service we got. Quality antiques at competitive prices, on show in a lovely shop. We will definitely be re-visiting in the near future.

Mrs. N. Davies, Isle of Man

The vesta has arrived this morning safe and sound. It is gorgeous. Thank you. Thanks very much also for the beautiful gift box and very thoughtful packaging. It is a very nice solid piece and given the age its perfect.
I am not really a collector, it is more of an everyday carry item. I put some matches in it and now it is back in service.
Many thanks again for your kind arrangement on this transaction.

Mr. B. Keung, Canada

The music stand arrived yesterday in perfect condition, having been extremely well packed-up. It is far nicer than it looked in the photographs, thank you very much.

Mr. W. Weber, Portugal

The spoons arrived today beautifully wrapped. Just to say that it has been an absolute pleasure to do business with you you have gained a new returning client, as your shop will be my first port of call for antiques in the future.

Dr. Lista, UK

I am a customer of William Rand Antiques owned by Will Rand.

My first purchase was in 2013 and was an Edwardian bookcase made by Druce & Co of London which fitted in very well with the existing furniture in the study.
I found Will very helpful in advising me on this purchase and giving value for money.

My family as a result of this first purchase asked him for help in finding a suitable larger bookcase for our period home. Will suggested a period piece, which we liked, and fitted in proportionately with the existing furniture and this was purchased in 2014.

Will is also very knowledgeable onManx paintings and watercolours and I subsequently purchased an EdwardChristian Quayle painting from William Rand Antiques.

I have also received help and advice from Will in selecting trained and reliable restorers in repairing antique furniture and arranging for transport to and from the Isle of Man to facilitate this.

As a result of these experiences I can fully recommend Will Rand and William Rand Antiques for friendly, knowledgeable, honest and value for money goods and services.

Mr. H. Griffiths, Isle of Man

William Rand Antiques

The Courtyard
3 Water Street
Ramsey
Isle of Man
IM8 1JP
United Kingdom
Tel:

Int'l Tel:

https://www.williamrandantiques.co.uk/

225 items

William Rand Antiques Customer Information


UNLESS OTHERWISE STATED, FREE DELIVERY TO MAINLAND UK & ISLE OF MAN

DISTANCE SELLING REGULATIONS : All items purchased from William Rand Antiques are covered under the UK Distance Selling Regulations, which give all buyers the right to cancel the purchase within 7 working days after receipt of the item, for a full refund less RETURN transport costs.

For further information, please visit our website www.williamrandantiques.co.uk or like and follow us on Facebook and Instagram.