You can contact us with the problem you are having and we will investigate.
Stripe Online Payments
Sellingantiques have now partnered with Stripe card processing to give you a seamless purchase experience of antiques on sellingantiques.
Millions of companies of all sizes use Stripe online to accept payments and is the worlds No.1 payment gateway.
So how does it work: Look for the button in the antique details page to instantly purchase antiques from dealers who have activated Stripe online payments.
You can now easily filter and show antiques that only have this option enabled.
Using this button notifies us immediately that you have purchased this item. Once you have made the payment we will instantly mark it as sold to ensure that no one else can buy it.
Discounts can also be made available.
We are always improving the purchase experience for both buyer and seller and more and more dealers are enabling this option each week.
PAYMENT
We accept payment via debit card, credit card, Paypal, bank transfer or cheque. We also offer a 'Pay In 3' payment service through our website.
RETURNS
We are sure that you will be delighted with your purchase. Nonetheless, to ensure you have complete peace of mind, we offer a 14 day money back guarantee.
The purchased item may be returned, in its original condition, within 14 days from receipt. Return carriage costs are the responsibility of the buyer. For larger pieces requiring a specialist courier service, we will arrange your return for you with the cost being deducted from the refund (this cost will never exceed the original charge paid).
We ask that a trackable signature method of shipping is used for the return of smaller items as we cannot be held responsible for items lost in transit.
Should you have any queries at all, please do not hesitate to contact us.
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